For Reservations Call Today! 508-993-7847

100 % Satisfaction is Guaranteed Or You Won’t Pay A Thing!

Your Rugs Will Receive The Following Exclusive Spa Services:

1. FREE pickup from the room they are in and transported to the spa for a ten day, ten step spa treatment.

2. Upon arrival to our Registration Desk in our climate controlled, 24 hour monitored security alarmed facility, your rugs will be pre-inspected, measured, priced, tagged with a special water resistant tag with all their vital information recorded and special instructions noted and a color fastness checkup will be performed.

3. NEXT, they will be escorted to our rug badger massage station where they are placed on a metal grate and are then given a ten to fifteen minute state of the art harmonic vibrating massage to loosen embedded granular soil, dust and allergens from deep within the fibers of your carpet. After that,  your rug will be flipped over onto its back where we will perform our special pre cleaning thorough vacuum of its face, knap, and fibers using our powerful built-in vacuum cleaning system complete with an electric power head wand to further exfoliate the sand, dust, allergens, pet dander, and dust mite fecal matter that has been trapped in your carpet and suffocating the fibers and taking the life out of your carpet.

4. From there your rug is taken to the shampoo and washing station where a selection from five cleaning systems as well as a selection from more than six solutions will be selected to provide your rug the ultimate bathing experience to rejuvenate its color and feel to a near new as possible condition.

5. Once the shampoo and washing is complete, your rug now moves on to the rinse station where clean, fresh water is used to rinse and remove any remaining soil and soap residue from deep within the fibers. This is where the treatment and removal of any pet contamination is also performed and a 100% satisfaction is guaranteed or you won’t pay a thing.

6. From there and only when we have completely removed all the detergents, soaps, pet contamination and the guaranteed special treatment products from deep within your carpet, will we then extract the entire carpet (front and back) using our commercial, high powered vacuum extraction machines which will remove water and moisture from the carpet fibers.

7. At this point, if your carpet has fringe on its edges, it is then hand cleaned, brushed, brightened and air power speed dried to give it a vibrant, back to life appearance. The pile of your carpet will be groomed and set to allow it to dry properly on our EZ Tower rug drying tower while combining the use of air movement from our specially designed dryers, ceiling fans, warm, dry air as well as commercial dehumidifiers.

8. Once your rug is totally dry, we will then perform a final vacuum to insure the removal of any fiber fluff or trapped sand and, apply a fresh scent deodorizer. After that we will apply a fiber protector to help you in your future vacuuming as well as spot and spill cleanup that may occur when your family, friends or pets have an accident. By the way, did we mention our FREE six month spot & spill warranty that goes home with every rug that comes to The Rug Spa? Ask for details when we deliver your rug back! Did we mention that it’s FREE!?

9. As your rug nears the end of it’s ten day, ten step spa treatment, we begin our final inspection of your rug’s appearance and luster. It is at this point along with our final approval from our Quality Control department is your rug then carefully rolled and wrapped and made ready for delivery.

10. Lastly, you are then contacted by our customer service department and the FREE return ground transportation of your rug’s all inclusive Rug Spa treatment is arranged. For your convenience we also offer night and Saturday appointments.